All Collections
First steps
Discovering some functionalities of the platform



Enterprise Plan, Pro or Basic?
First Steps with Zenvia Conversion [Sirena] for Admins
How to create an account on Zenvia Conversion
How to forward files and media in Zenvia Conversion
Download images, documents, videos and audios from your conversations in Zenvia Conversion
How to Change Your Account Language in Zenvia Conversion?
How to Forward Messages in Zenvia Conversion
How can I see my pending clients?
Draft messages
How to send a location to your clients?
How to send GIFs on Zenvia Conversion?
How to add notes in Zenvia Conversion?
How to use emojis in Zenvia Conversion?
How to Schedule a Reminder
How do I set my working hours?
How to search for clients
Bookmark Zenvia Conversion
How to download the Zenvia Conversion desktop app?
Customer reply to a specific message
Transferring Clients
How does the order of arrival of new clients work
How to edit client information
What are quick responses and how to create them?
How to find my Templates and Quick Responses?
How to search for specific messages in Zenvia Conversion
How to register visits and test drives?