Go to Sirena
English
Español
Português
All Collections
First steps
First steps
Discovering some functionalities of the platform
+2
24 articles in this collection
Written by
Magalí de Sousa,
Nahuel Gomez,
Lautaro Schiaffino
and 2 others
Download images, documents, videos and audios from your conversations in Sirena
Check how to download each of these media files
Written by
Wanda Polverini
Updated this week
How to Change Your Account Language in Sirena?
Learn how to easily change your account language
Written by
Wanda Polverini
Updated over a week ago
How to Forward Messages in Sirena
Forward messages to up to ten active prospects at a time
Written by
Wanda Polverini
Updated over a week ago
How can I see my pending clients?
Messages that have not yet received a response
Written by
Luca Bergamini
Updated over a week ago
Draft messages
Sirena saves unsent messages.
Written by
Nahuel Gomez
Updated over a week ago
How to send a location to your clients?
Send your location or that of any of your business offices from your conversations in Sirena
Written by
Wanda Polverini
Updated over a week ago
How to send GIFs?
This functionality is enabled for WhatsApp and Facebook Messenger.
Written by
Nahuel Gomez
Updated over a week ago
How to add notes in Sirena?
Use this tool to mention your coworkers in conversations
Written by
Wanda Polverini
Updated over a week ago
How to use emojis in Sirena?
Send emojis to your clients in the same way that you do it on WhatsApp.
Written by
Nahuel Gomez
Updated over a week ago
How to Schedule a Reminder
Learn how to use this feature to organize conversations with your clients
Written by
Wanda Polverini
Updated over a week ago
How do I set my working hours?
Configure the days and times when you will receive messages
Written by
Wanda Polverini
Updated over a week ago
How to add new clients manually
How to input new clients on mobile
Written by
Lautaro Schiaffino
Updated over a week ago
How can I close or tag a client?
Lear how to classify your clients
Written by
Luca Bergamini
Updated over a week ago
How to search for clients
Learn how to search for clients in Sirena
Written by
Lautaro Schiaffino
Updated over a week ago
Bookmark Sirena
Make it easier to access Sirena
Written by
Magalí de Sousa
Updated over a week ago
How to download the Sirena desktop app?
Get the desktop app to speed up loading time and keep its performance when you have connection problems.
Written by
Nahuel Gomez
Updated over a week ago
Customer reply to a specific message
Sirena allows you, in some cases, to see when your customers respond to a message directly
Written by
Wanda Polverini
Updated over a week ago
Transferring Clients
How to send a client to another user
Written by
Lautaro Schiaffino
Updated over a week ago
How does the order of arrival of new clients work
Transfers/integrations/customization
Written by
Lautaro Schiaffino
Updated over a week ago
How to edit client information
Here's how to modify information about a client
Written by
Lautaro Schiaffino
Updated over a week ago
How to add quick replies
What are quick replies and how to create them
Written by
Nahuel Gomez
Updated over a week ago
How to find my Templates and Quick Responses?
How to access the text you need for your conversation in seconds
Written by
Wanda Polverini
Updated over a week ago
How to search for specific messages in Sirena
Sirena allows you to search for specific messages in conversations with clients.
Written by
Nahuel Gomez
Updated over a week ago
How to register visits and test drives?
How to record salesfloor visits and test drives.
Written by
Nahuel Gomez
Updated over a week ago