Frequently-Asked Questions

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11 articles in this collection
Written by Nahuel Gomez and Luca Bergamini

Problems with my Instagram Business account or 500 error when trying to connect

You can check this article if you're having trouble to integrate Instagram with Sirena
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Written by Luca Bergamini
Updated over a week ago

Frequently Asked Questions - Reports

Most common questions and concerns about reports
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Written by Nahuel Gomez
Updated over a week ago

Advanced Debugging

Here are a few options for errors you may encounter when you using Chrome (they may also apply to other browsers)
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Written by Nahuel Gomez
Updated over a week ago

I have to update or refresh to see new messages and/or contacts

Here are a few options if you are not able to see new messages until you refresh the screen
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Written by Nahuel Gomez
Updated over a week ago

Why Can't I Contact a Client via WhatsApp?

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Written by Nahuel Gomez
Updated over a week ago

How do I recover my Sirena password?

Follow these steps to change or recover your Sirena password
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Written by Luca Bergamini
Updated over a week ago

API: Frequently-Asked Questions

Everything you need to work with our API
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Written by Nahuel Gomez
Updated over a week ago

Sirena Integrations

Answers to frequently-asked questions about our integrations.
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Written by Nahuel Gomez
Updated over a week ago

I Want to Sign Up for Sirena

Frequently-asked questions about working with Sirena.
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Written by Nahuel Gomez
Updated over a week ago

Sirena Features

Answers to common questions about Sirena's various features.
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Written by Nahuel Gomez
Updated over a week ago

Differences between Sirena and WhatsApp Business

Answers to some common questions about the differences in features between Sirena and WhatsApp Business
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Written by Nahuel Gomez
Updated over a week ago