All Collections
Basic Concepts
To begin to understand Zenvia Conversion


FAQ Bot for Basic Plan agents
Media sizes and formats accepted in Zenvia Conversion
Zenvia Conversion CRM: What does it do and what is it for?
How to login to Zenvia Conversion
Unverified Trial and Extended Trial
What are Conversations in Zenvia Conversion?
What’s the difference between lead and prospect?
What does “client status” means?
How can I call clients in Zenvia Conversion?
Notifications panel
How to turn on notifications
Border Groups and Zones in Zenvia Conversion
Arrival Groups and Assigned Groups
What is a “User Role” in Zenvia Conversion?
Status Page