Basic Concepts
8 articles in this collection
Written by Lautaro Schiaffino
Written by Lautaro Schiaffino
"Open" clients
Which clients are considered "open"?
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Pending Only
Messages that have not yet received a response
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Leads and Prospects
What they mean in Sirena
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Client Status and Reasons for Archiving
Learn how to classify your clients
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Arrival Groups and Assigned Groups
Initial location of prospects
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Users and Groups
What are they and how do they work in Sirena?
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Border Groups and Zones
How we organize lead management
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago
Distribution Rules and Integration Conditions
How clients are distributed to agents
Written by Lautaro Schiaffino
Updated over a week ago
Updated over a week ago