Basic Concepts

7 articles in this collection
Written by Lautaro Schiaffino and Luca Bergamini

What’s the difference between lead and prospect?

What they mean in Sirena

Written by Luca Bergamini
Updated over a week ago

How can I see my pending clients?

Messages that have not yet received a response

Written by Luca Bergamini
Updated over a week ago

How can I close or tag a client?

Lear how to classify your clients

Written by Luca Bergamini
Updated over a week ago

Arrival Groups and Assigned Groups

Initial location of prospects

Written by Luca Bergamini
Updated over a week ago

What is a “User Role” in Sirena?

What is it and how does it work in Sirena?

Written by Luca Bergamini
Updated over a week ago

Border Groups and Zones

How we organize lead management

Written by Lautaro Schiaffino
Updated over a week ago

Distribution Rules and Integration Conditions

How clients are distributed to agents

Written by Lautaro Schiaffino
Updated over a week ago