Zenvia Conversion

Discover how to use our FAQ Bot to answer your frequent questions

FAQ Bot for Basic Plan agents

Check what are the limitations on sending media according to WhatsApp

Check the first steps to start using the platform if you are an administrator or advisor

To set up your first line with Zenvia Conversion, you'll start with the trial version of the product, which can be limited or extended

Check the meaning of conversation in Zenvia Conversion to understand better your reports and business results

Understand the difference between lead and contact within Zenvia Conversion

Learn the various client status and the meaning of each one

Defines whether users can make calls from the desktop version or home phone

Learn how to check notifications on Zenvia Conversion

Understand how to turn on notifications on both mobile phone and computer

Understand how the management of your leads is ordered

Understand how to verify the initial location of contacts in Zenvia Conversion

Understand the functionalities of each user role in Zenvia Conversion and how the group hierarchy works

Learn how to sign up for Zenvia Conversion incident updates

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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