First Steps

How to use emojis in Sirena

Send emojis to your clients in the same way that you do it on WhatsApp.

Written by Nahuel Gomez
Updated over a week ago

What is Sirena?

Let us introduce ourselves

Written by Lautaro Schiaffino
Updated over a week ago

Install Sirena and Start Session

Android and iOS

Written by Magalí de Sousa
Updated over a week ago

Bookmark Sirena

Make it easier to access Sirena

Written by Magalí de Sousa
Updated over a week ago

What is a shared inbox? How can I set it?

A shared inbox for your agents

Written by Nahuel Gomez
Updated over a week ago

How can I update Sirena App?

Remember to install the latest version of Sirena

Written by Magalí de Sousa
Updated over a week ago

How do I set working hours for a group of agents? How do I set my working hours?

Configure the days and times when you will receive messages

Written by Lautaro Schiaffino
Updated over a week ago

Which browser works best with Sirena?

The first step for using Sirena on your desktop

Written by Magalí de Sousa
Updated over a week ago

What does “client status” means?

Learn the various client status and the meaning of each one

Written by Luca Bergamini
Updated over a week ago

How do I contact Customer Support?

What to do if you can't find an answer in Sirena Help

Written by Lautaro Schiaffino
Updated over a week ago

How to clear cache, cookies and site data

How to make sure Sirena's bug fixes work

Written by Luca Bergamini
Updated over a week ago

Business Verification on Facebook

Verify your business on Facebook to access WhatsApp functions.

Written by Lautaro Schiaffino
Updated over a week ago

How can I create a Facebook Manager on Facebook?

How to create a Facebook Manager on Facebook, and why it's important

Written by Lautaro Schiaffino
Updated over a week ago

How can I find my Facebook Manager ID?

What is it and why do you need one?

Written by Lautaro Schiaffino
Updated over a week ago

Tips for getting your Business Verified on Facebook

Reasons businesses get rejected and good practices

Written by Nahuel Gomez
Updated over a week ago

How do I get a verified badge on Facebook?

How to enable the verification button

Written by Nahuel Gomez
Updated over a week ago

What can I do if I need to verify a client's commercial administrator?

Third party verification of commercial administrators

Written by Mariana Flores
Updated over a week ago

How does WhatsApp Business API works?

Learn how it works and how to set it up

Written by Lautaro Schiaffino
Updated over a week ago

Requirements to verify your WhatsApp Business account (the green badge)

How to apply for WhatsApp green badge

Written by Lautaro Schiaffino
Updated over a week ago

How to accept a WhatsApp request in Facebook Business

After entering your Facebook Manager ID, accept the WhatsApp request

Written by Nahuel Gomez
Updated over a week ago

How do I add a floating WhatsApp button to my website?

Sirena Buttons.

Written by Nahuel Gomez
Updated over a week ago