First Steps

Magalí de Sousa avatar Nahuel Gomez avatar Mariana Flores avatar +2
31 articles in this collection
Written by Magalí de Sousa, Nahuel Gomez, Mariana Flores and 2 others
Start using Sirena

Draft messages

Sirena saves unsent messages.
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Written by Nahuel Gomez
Updated over a week ago

How to send a location to your clients

With Sirena you can send your location or any of your business offices', just as you do on WhatsApp.
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Written by Nahuel Gomez
Updated over a week ago

Notifications panel

How to check notifications on Sirena.
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Written by Nahuel Gomez
Updated over a week ago

How to mention teammates in your notes

If you work with Sirena's Shared Inbox, you can use these mentions to send notifications to your team.
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Written by Nahuel Gomez
Updated over a week ago

How to use emojis in Sirena

Send emojis to your clients in the same way that you do it on WhatsApp.
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Written by Nahuel Gomez
Updated over a week ago

Integration with Instagram Messages

Respond to clients who contact you via Instagram direct messages.
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Written by Nahuel Gomez
Updated over a week ago

What is Sirena?

Let us introduce ourselves
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Written by Lautaro Schiaffino
Updated over a week ago

Install Sirena and Start Session

Android and iOS
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Written by Magalí de Sousa
Updated over a week ago

Bookmark Sirena

Make it easier to access Sirena
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Written by Magalí de Sousa
Updated over a week ago

What is a shared inbox? How can I set it?

A shared inbox for your agents
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Written by Nahuel Gomez
Updated over a week ago

How can I update Sirena App?

Remember to install the latest version of Sirena
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Written by Magalí de Sousa
Updated over a week ago

How do I set working hours for a group of agents? How do I set my working hours?

Configure the days and times when you will receive messages
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Written by Lautaro Schiaffino
Updated over a week ago

Which browser works best with Sirena?

The first step for using Sirena on your desktop
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Written by Magalí de Sousa
Updated over a week ago

What does “client status” means?

Learn the various client status and the meaning of each one
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Written by Luca Bergamini
Updated over a week ago

How to clear cache, cookies and site data

How to make sure Sirena's bug fixes work
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Written by Luca Bergamini
Updated over a week ago

How do I contact Customer Support?

What to do if you can't find an answer in Sirena Help
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Written by Lautaro Schiaffino
Updated over a week ago