First Steps

What is Sirena?

Let us introduce ourselves

Written by Lautaro Schiaffino
Updated over a week ago

Install Sirena and Start Session

Android and iOS

Written by Magalí de Sousa
Updated this week

Bookmark Sirena

Make it easier to access Sirena

Written by Magalí de Sousa
Updated over a week ago

Update App

Remember to install the latest version of Sirena

Written by Magalí de Sousa
Updated over a week ago

Install Google Chrome

The first step for using Sirena on your desktop

Written by Magalí de Sousa
Updated this week

Business Hours and Days

Configure the days and times when you will receive messages

Written by Lautaro Schiaffino
Updated this week

Clear Cache

How to make sure Sirena's bug fixes work

Written by Lautaro Schiaffino
Updated over a week ago

Questions?

What to do if you can't find an answer in Sirena Help

Written by Lautaro Schiaffino
Updated this week

Sirena Shared Inbox

A shared inbox for your agents

Written by Nahuel Gomez
Updated this week

Business Verification on Facebook

Verify your business on Facebook to access WhatsApp functions.

Written by Lautaro Schiaffino
Updated over a week ago

Create a Facebook Manager on Facebook

How to create one and why it's important

Written by Lautaro Schiaffino
Updated this week

Facebook Manager ID

What is it and why do you need one?

Written by Lautaro Schiaffino
Updated this week

Tips for Getting your Business Verified on Facebook

Reasons businesses get rejected and good practices

Written by Nahuel Gomez
Updated over a week ago

Gray Badge in Facebook Verification

How to enable the verification button

Written by Nahuel Gomez
Updated this week

Third Party Verification of Commercial Administrators

What to do if you need to verify a client's commercial administrator

Written by Taylor ffitch
Updated this week

WhatsApp Business Integration

How does it work? How do you configure it?

Written by Lautaro Schiaffino
Updated this week

Verify your WhatsApp Business Account

Validating your WhatsApp Business account is essential to use Sirena.

Written by Lautaro Schiaffino
Updated this week

Accepting a WhatsApp Request in Facebook Business

After entering your Facebook Manager ID, accept the WhatsApp request

Written by Nahuel Gomez
Updated this week

Floating Button for your Website

Sirena Buttons.

Written by Nahuel Gomez
Updated this week