First Steps

What is Sirena?

Let us introduce ourselves

Written by Paola Nickole
Updated over a week ago

Install Sirena and Start Session

Android and iOS

Written by Magalí de Sousa
Updated over a week ago

Bookmark Sirena

Make it easier to access Sirena

Written by Magalí de Sousa
Updated over a week ago

Update App

Remember to install the latest version of Sirena

Written by Magalí de Sousa
Updated over a week ago

Install Google Chrome

The first step for using Sirena on your desktop

Written by Magalí de Sousa
Updated over a week ago

Business Hours and Days

Configure the days and times when you will receive messages

Written by Paola Nickole
Updated over a week ago

Clear Cache

How to make sure Sirena's bug fixes work

Written by Paola Nickole
Updated over a week ago

Email Extension

Send emails automatically through Sirena

Written by Magalí de Sousa
Updated over a week ago

Notification Errors in Huawei

Potential issue with Huawei cell phones

Written by Paola Nickole
Updated over a week ago

Sirena Shared Inbox

A shared inbox for your agents

Written by Nahuel Gomez
Updated over a week ago

Questions?

What to do if you can't find an answer in Sirena Help

Written by Paola Nickole
Updated over a week ago

WhatsApp Business Integration

How does it work? How do you configure it?

Written by Paola Nickole
Updated over a week ago

Create a Facebook Manager on Facebook

How to create one and why it's important

Written by Paola Nickole
Updated over a week ago

Business Verification on Facebook

Verify your business on Facebook to access WhatsApp functions.

Written by Paola Nickole
Updated over a week ago

Facebook Manager ID

What is it and why do you need one?

Written by Paola Nickole
Updated over a week ago

Tips for Getting your Business Verified on Facebook

Reasons businesses get rejected and good practices

Written by Nahuel Gomez
Updated this week

Accepting a WhatsApp Request in Facebook Business

After entering your Facebook Manager ID, accept the WhatsApp request

Written by Nahuel Gomez
Updated over a week ago

Floating Button for your Website

Sirena Buttons.

Written by Nahuel Gomez
Updated over a week ago