Sirena for Agents

Nahuel Gomez avatar Ari Eiberman avatar Lautaro Schiaffino avatar +1
22 articles in this collection
Written by Nahuel Gomez, Ari Eiberman, Lautaro Schiaffino and 1 other
First Steps

How to respond to Instagram clients

This is how our integration with Instagram Messages Works
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Written by Nahuel Gomez
Updated over a week ago

How to send GIFs

This functionality is enabled for WhatsApp and Facebook Messenger.
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Written by Nahuel Gomez
Updated over a week ago

Start with Sirena like this ...

Thanks for joining your company's crew on Sirena. This article will give you a brief overview and help you learn more.
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Written by Ari Eiberman
Updated over a week ago

How to log in with Google or Facebook

Sirena allows you to log in with G suite / Gmail or Facebook.
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Written by Nahuel Gomez
Updated over a week ago

How to set custom fields for WhatsApp and Facebook Messenger templates

You can edit the HSM messages before sending them.
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Written by Nahuel Gomez
Updated over a week ago

Demo for Agents

A step by step Sirena guide for agents
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Written by Luca Bergamini
Updated this week

How to call clients

From the desktop version of Sirena
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Written by Lautaro Schiaffino
Updated over a week ago

How to record a sale

Use Sirena to record which products your client is interested in
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Written by Lautaro Schiaffino
Updated over a week ago

How to edit the date of a sale

How to edit this information after recording a sale
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Written by Lautaro Schiaffino
Updated over a week ago

How to add notes in Sirena

Use the "Notes" tool to leave messages to your coworkers.
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Written by Nahuel Gomez
Updated over a week ago

How to add new clients manually

How to input new clients on mobile
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Written by Lautaro Schiaffino
Updated over a week ago

Transferring Clients

How to send a client to another user
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Written by Lautaro Schiaffino
Updated over a week ago

How to search for clients

Learn how to search for clients in Sirena
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Written by Lautaro Schiaffino
Updated over a week ago

How does the order of arrival of new clients work

Transfers/integrations/customization
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Written by Lautaro Schiaffino
Updated over a week ago

How to edit client information

Here's how to modify information about a client
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Written by Lautaro Schiaffino
Updated over a week ago

How to add quick replies

What are quick replies and how to create them
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Written by Nahuel Gomez
Updated over a week ago

How to find Message Templates and Quick Responses

How to access the text you need for your conversation in seconds
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Written by Nahuel Gomez
Updated over a week ago

How to search for specific messages in Sirena

Sirena allows you to search for specific messages in conversations with clients.
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Written by Nahuel Gomez
Updated over a week ago

How to register visits and test drives

How to record salesfloor visits and test drives.
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Written by Nahuel Gomez
Updated over a week ago