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How to edit fields in HSM (pre-approved templates) on your phone
How to edit fields in HSM (pre-approved templates) on your phone

Edit the HSM (Highly Structured Message) messages on the conversation screen. At the moment, only available for Android.

Diego Pereda avatar
Written by Diego Pereda
Updated over a week ago

From your Android phone:

1- Enter the conversation in which you want to send the message.

2- Select the template icon or "/".

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3- Click on the message and the editor will appear. You can correct errors, modify the message according to the client, and complete empty fields. Tap DONE to conclude.

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4- Send your message as you usually do, to Facebook Messenger or WhatsApp clients.

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