It's very simple to use GIF's in your conversations! Go to any conversation and click on the emoji icon > then select "GIF":
Just like you do in WhatsApp, browse through the different categories or place a term in the search engine.
Check the following video to better understand how to use GIFs:
Note: Instagram does not yet allow the use of GIFs due to limitations in its API, so this feature is only enabled for Facebook Messenger and WhatsApp and only works on lines provided by Zenvia.
Learn what a BSP or WhatsApp provider is and how to migrate to Zenvia by clicking here.