Improve your conversations with customers by sending GIFs through Sirena.
It's very simple:
Go to any conversation and click on the emoji icon.
Then select "GIF".
Just like you do in WhatsApp, browse through the different categories or place a term in the search engine.
Instagram does not yet allow the use of GIFs due to limitations in its API, so this feature is only enabled for Facebook Messenger and WhatsApp.
This functionality, like others, only works on lines provided by Zenvia. Learn what a BSP or WhatsApp provider is and how to migrate to Zenvia by clicking here.