On the left of the screen can find notifications about important issues related to your daily work in Zenvia Conversion, such as:
Clients that were transferred to you
New unassigned customers
Manager notes, which are usually messages that Zenvia Conversion's team wants to communicate
Once in the panel, you can filter for each type of notification (All; Manager notes; Mentions; Transfer):
By clicking on any of them, you will be able to go to the notified conversation or communication.