Things you should know about the past sprint

Features in production ⚙️

Mention teammates in notes

Open links in a new tab

Download widgets and sort columns in Overview section.

Churn reasons dropdown (only for self-service)

Features in development 🛠

Contacts lists for Mailchimp App

The next sprint finishes on April 28th. This is the focus of our team:

Apps: develop New Quotes app.

Communications: working on notifications panel and tasks to improve agents NPS.

Conversational Channels: solve issues in bots.

Structure: billing issues. Working on APIs to access billing data. Prepare Self-Service accounts to detect embedded sign-up candidates.

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