Things you should know about the past sprint
Features in production ⚙️
Mention teammates in notes
Open links in a new tab
Download widgets and sort columns in Overview section.
Churn reasons dropdown (only for self-service)
Features in development 🛠
Contacts lists for Mailchimp App
The next sprint finishes on April 28th. This is the focus of our team:
Apps: develop New Quotes app.
Communications: working on notifications panel and tasks to improve agents NPS.
Conversational Channels: solve issues in bots.
Structure: billing issues. Working on APIs to access billing data. Prepare Self-Service accounts to detect embedded sign-up candidates.