Things you should know about the past sprint
Features in production⚙️
New contact assignment rule
Support for locations and contact's messages
Add language based on IP
Set Facebook Form name as the prospect's interest
Features in development 🛠
New contact archiving rule
The next sprint finishes on 11/25/2020 and this will be the focus of our team:
Apps: Test drive and visits feature release.
Communication: Working on Team Performance dashboard.
Conversational Channels: response time skill for Sirena Bots.
Structure: Self Service improvements. Check for terms & conditions and requirements for the billing team.