This functionality allows you to manage your team's work schedules instantly, without having to modify the settings for each agent.

1- Go to

2- Select all the users for whom you want to modify the work schedule, or choose the team.

3- Click on the clock icon, which is located on the top right of your screen.

4- Click on "Add schedule". Select day / s and time / s and press "Save".

The default value is "not enabled" (24 hours, 7 days a week).

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