In this example, I'm going to show how Sirena can take a contact's details from a Google Spreedsheets spreadsheet and use them to send an automatic WhatsApp template.

1- To start, go to Zapier.com and create a Zap (click MAKE A ZAP) between Google Spreadsheet and Sirena. In this case we choose Spreadsheet, but you can do it with any application with which you record the information of your prospects (Excel, Numbers).

2- Then, select what action you want a reaction to trigger in Sirena. In this case, a reaction occurs when a new row is created in the template.

3- Choose the file and the spreadsheet you want to use in particular.

4- Press "Continue" and choose the latest version of Sirena (remember that it is always the one with the highest number).

5- Choose the action you want to perform once a row is created in your spreadsheet. In this case, you want to send an automatic WhatsApp template.

6- When you press "Continue" you will be asked for an API code, which you must copy from Sirena. Go to https://web.sirena.app/manager/integration in the search engine put "Zapier", enter the application and copy the API Key.

7- Back in Zapier, select your Sirena account and paste the API when requested.

8- Almost there! The last step is to complete these three fields.

  • For "Prospect" select the value "ID".
  • For "channel", the WhatsApp line or Facebook account from where the message will be sent.
  • And finally "Template", which corresponds to one of the message templates you already have loaded in Sirena. If the template has variable fields you can overwrite them in "Template variables".

9- Press "Continue" and test the integration.

And ready! You can now send transactional messages through Zapier.

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