Activate the Zoho integrate if you want:
A lead to be created in Zoho when one is created in Zenvia Conversion.
A lead to be create in Zenvia Conversion when one is created in Zoho.
A client to be changed from "lead" to "contact" in Zoho when you create a quote in Zenvia Conversion.
Any changes you make to a lead in Zenvia Conversion to appear in Zoho as well.
Any information you put in a note in Zenvia Conversion to appear in Zoho as well.
To start this integration, follow these steps:
1 - Go to Apps > and select the Zoho CRM channel.
2 - Click "Start Session." You'll be redirected to Zoho's website, where you'll need to log in and give grant access permission to the CRM.
3 - When this is complete, the integration will automatically be activated. Refresh the page so that the changes will take effect.
4 - Don't forget to assign your desired distribution rule for the channel and to choose any other settings that apply.
5 - Finally, choose a name for the channel, activate it, and click "Save."