To receive your Instagram and Facebook leads in Sirena, you'll need to activate the integration in our desktop app.
In the https://web.sirena.app/manager/integrations, click the "+" button.
Select the Facebook icon and choose a name for this app.
Start a session using your business' Facebook account in the Sirena app.
This way you can choose the Facebook and Instagram pages you'd like to link to Sirena.
Next, you can select which forms from your publicity you'd like to receive in Sirena.
You can also assign the channel alternative names, both by user and by social network.
Finally, click on the activation switch and save.
In this video you can see each of these steps and their respective screens: